Feedback from these types of customers is therefore very much welcomed by Hazlemere Commercial as word of mouth is their main means of securing future business.
"Following a recommendation, the Lancaster Gate Housing Association approached Hazlemere in the early days of project planning to discuss the window and door refurbishment required for 130 apartments."
"Their assistance with pilot windows to facilitate approval from the planning department was hugely appreciated and the support and advice administered prior to an official order being placed cemented the belief that Hazlemere were the right partner for our substantial project. We awarded them Main Contractor status to not only deal with the window and door aspect of the project but to also oversee the concrete and brickwork repairs and the subsequent redecoration of all painted surfaces.
Success would ultimately be measured on the satisfaction of the residents and we needed a company who would be sympathetic to working within a residential environment. We are happy to recommend Hazlemere as a communicative and supportive partner for large residential buildings and thank all of the team for helping us to deliver a successful refurbishment of The Barrie Estate."
"Quite simply, your costing was the most competitive, your product was the best quality and your service and your workmanship was the best in class"
“I wanted to write formally to thank you both and your team at Hazlemere Window Company for a seamless process of installing new windows into some of our existing buildings at Burnham Grammar School. Your handling of the whole process has been exemplary and the service level at each stage was outstanding. Quite simply, your costing was the most competitive, your product was the best quality and your service and your workmanship was the best in class. I would look to use Hazlemere in projects going forward and would be happy to recommend you to future customers.”
"Your team followed all our protocols without question and worked in a safe and appropriate manner at all times"
"As a school, we are very sensitive to the conduct of contractors on our site when our students are also present. Your team followed all our protocols without question and worked in a safe and appropriate manner at all times. We really hope that the windows will dramatically reduce our maintenance costs and also our energy costs, as we are now able to keep heat inside the buildings. Please pass on our thanks to all of your team."
"From estimating to fitting their approach is professional in all respects"
"We have placed several contracts with Hazlemere and we do so in the sure confidence that we shall not be disappointed with the result. From estimating to fitting their approach is professional in all respects and during all installations their security concerns are paramount."
"Very professional and accommodating"
"Could you please thank the teams that worked on Harris, Sunley and Hutber Houses at the university recently, the work was completed on time and in a very professional and accommodating manor, we know that we can be a difficult customer to work for but all of your teams were a credit to your company and we will be progressing with more window replacements next year which we will be asking Hazlemere to do as a result of the continued high standards the we receive from you."
"The head teacher is delighted with what has been achieved"
"Despite all my concerns you have achieved your goal and I know the head teacher is delighted with what has been achieved and the clean state in which her school has been left. You are one of few firms who do so. We do appreciate the commitment shown to the project by Paul and his 'gang'. It must be the benefit of having a tool maker leading the team. Thanks too from me for making me feel that we were working together to achieve this successful result."
"There has been no disruption to the day to day running of the school"
"I am writing to compliment you on the work carried out by the installation team led by Lee Cross in our window replacement programme this year. Throughout the summer and during the last couple of weeks that the team has been on site, there has been no disruption to the day to day running of the school. Lee has kept the school informed at all times of what we should be expecting and it has been a pleasure to work with the team."
"Thank you for the excellent transformation of our school"
"Everyone at The Radcliffe School would like to thank you for the excellent transformation of our school and the way your teams conducted themselves during school hours."
"Thanks for the professional manner in which your company carried out the work"
"Please accept our thanks for the professional manner in which your company carried out the work. The whole job went extremely smoothly causing very little inconvenience."
"They maintained good communication and humour with staff"
"The workmen clearly had experience of working in schools. They maintained good communication and humour with staff, were aware of our children's safety and were flexible when necessary."
"And the downs of the project…there haven’t been any!”
"I’d also like to thank Hazlemere and all of their sub-contractors who have done a great job particularly Joe Cross, Hazlemere’s Site Manager who has taken ownership of the project and gone beyond the call of duty ensuring each area is complete on time and any remedial works are carried out swiftly and with no fuss. And the downs of the project…there haven’t been any!”
"The refurbishment has been carried out with imagination and flair and I congratulate everyone involved"
"The refurbishment has been carried out with imagination and flair and I congratulate everyone involved - council officers and contractors alike - who have worked tirelessly and to very high standards to give us a Town Hall fit for the demands made on a council in the 21st century"
"It has been nice to have a project run as well as this one has"
I would Like to thanks you and the guys for your great work which has just been completed. The replacement of the windows in our years 3 and 5 classrooms as well as the refit work which had to be done, has been to a great standard. The men on site have been great. It has been nice to have a project run as well as this one has, and when we have the other class rooms done can I have the same team Joe and Aaron as well as the same other contractors. Many Thanks.
"The fitters clearly had a wealth of experience of working in schools, keeping open good lines of communication"
“The replacement of windows and doors ran smoothly. The fitters clearly had a wealth of experience of working in schools, keeping open good lines of communication, were sensitive to needs of staff, had an awareness of children’s safety and were flexible when necessary. The Project Manager in particular checked daily that the school was happy with progress and nothing was too much trouble for him.”
"The resulting creation had granted the church a much improved, open-plan foyer and entrance area that is not only far lighter and brighter but also means we have clawed back dead space and created a far nicer space for people to enter."
"As Secretary of Seer Green Baptist Church, Wood Pond Close, Seer Green, Bucks; it falls to me to complete a customer's report on the recent addition of a front porch/entrance to the church.
Hazlemere was one of a handful of companies that were approached with a view to quoting us for the proposed works. Given that the work necessitated attaching a new structure to an existing structure that was completed some forty years ago, the resulting quote and description of the work proposed were sufficient for the Diaconate to accept Hazlemere's proposal and grant them the contract. There was a tight time-frame due to the use of the church building and the funds available, but we cannot fault the work that was undertaken and those who worked so hard to complete within the deadline. We were pleased to open the building at Easter this year (2019). This is especially true when it was discovered that steel beams were enclosed in concrete along the existing church frontage and they had to come out for the new structure to be attached. Having been present during the works, I know how hard they worked and some of the problems that they faced and successfully overcame. The resulting creation had granted the church a much improved, open-plan foyer and entrance area that is not only far lighter and brighter but also means we have clawed back dead space and created a far nicer space for people to enter. Everyone who uses the building has remarked on how the area is much improved and generally gives the building a more contemporary and brighter feel. On behalf of the Church, I have to state that we have been more than satisfied with every aspect of our contact with the company during this time - from the initial contact to the design phase and then for actual work done and the post-completion contact for additional/snagging points. All contact was dealt with promptly and efficiently and Hazlemere is a company that we would heartedly recommend on the back of the work they undertook for us."
“The service at each stage was outstanding”
“Hazlemere’s handling of the whole process was exemplary and the service at each stage was outstanding.”