To manage all installers to undertake installations within the KPIs set and agreed with the Line Manager.
Manage a number of Installation teams and any other resources required for the effective and efficient running of the department. Manage and maintain all HR responsibilities and employee and self-employed contractual obligations and enforce and monitor KPI’s for all staff within the installation system.
Provide accurate, regular and timely management information on customer records, completed installations and customer debtors.
Set communicate targets with the Installers and other members of the Commercial department.
Communicate and keep update all customers at point of Installation until completion and maintain excellent customer services.
Carry out any other duties that may be deemed necessary for the completion of the works by the company and/or the line manager.
Ensure that all customer contractual obligations are met.
Enforce and monitor all Health and Safety aspects on site and within the team, ensure all relevant training is up to date for all Installation staff
Deal with and resolve or delegate any on site issue as they arise.
Monitor and arrange as applicable relevant training to enable installer to carry out installations works
Raise, monitor, action and report on Non-conformances as necessary.
Health & Safety Training to Management level
CSCS card holder
Strong organisational and planning skills
Self-motivated with the ability to work unsupervised and as a part of a team
A strong people Manager with excellent communication skills and influencing skills
A strong customer focus both for internal and external customers
A positive can do attitude
Intermediate experience and knowledge of Microsoft office.
Contractual and Health and Safety knowledge
To apply email your CV and current salary to firstname.lastname@example.org Alternatively, please call Maha Urbanski on 01494 417731 to request an application pack and/or discuss the role.
Based in High Wycombe, Buckinghamshire, we have worked on projects across the home counties and beyond. We have excellent relationships with several local authority bodies and work closely with project managers and company leaders to ensure all projects run as smoothly as possible.
From Swindon to Sussex and Kettering to Kent; our wide-ranging experience makes us the perfect choice for your commercial installation project. For the best in commercial aluminium, choose Hazlemere Commercial.